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Help Ross

#1 2009-10-19 20:22:26

snoozysnowshoes
Member
From: England
Registered: 2007-01-29
Posts: 153
Website

Help Ross

That should be Russ not Ross, sorry Russ.
It,s been a while since I logged in and I can't get my artist login to work.
The username part was that my real name ? and password was the 8 digit code ?
I need to update info and email as they have all changed.
Thanks
Sue.

Last edited by snoozysnowshoes (2009-10-20 08:32:48)

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#2 2009-10-20 10:59:44

russ
Site Admin
From: England
Registered: 2002-09-13
Posts: 55
Website

Re: Help Ross

Hi Sue,

I've sent you an email with your new account details. We should really get "forgotten your password" stuff automated!

Let me know if you have any problems.

Russ

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#3 2009-10-23 16:59:41

snoozysnowshoes
Member
From: England
Registered: 2007-01-29
Posts: 153
Website

Re: Help Ross

Hi Russ that's not going to work as I no longer have that email address, which is why I need to get on to my account to up date everything.
I will try and send my new email via the sites email address but I'm having problems with that also. I don't know why my login is not working as I have had it written down since I first joined.
Will try to email,
Thanks Russ.

Sue.

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#4 2009-10-23 17:36:49

snoozysnowshoes
Member
From: England
Registered: 2007-01-29
Posts: 153
Website

Re: Help Ross

My apologies Russ I have just realized I can change my email address in this section, ( hit's self on head with large book) .
I will go and change it now. If you wouldn't mind sending me a new login again.
I'm not good with technical stuff, give me a paintbrush anytime.
Thanks Russ smile
Sue.

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#5 2009-11-06 19:01:39

snoozysnowshoes
Member
From: England
Registered: 2007-01-29
Posts: 153
Website

Re: Help Ross

Hi Russ still waiting for new login smile
Sue.

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#6 2009-11-07 16:12:38

russ
Site Admin
From: England
Registered: 2002-09-13
Posts: 55
Website

Re: Help Ross

Hi Sue,

Sorry about that. I've updated your gallery email address and sent you new login details. If you don't receive them, be sure to check any "spam" boxes you have. The automated emails can sometimes be classified incorrectly as spam.

Let me know if you have any problems.

Russ

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